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Work Here Events Alumni Hotane
Work Here Events Alumni Hotane

Intake Coordinator

Hanna is seeking an empathetic and compassionate Intake Coordinator to join its fully accredited not-for-profit organization located in Sonoma, California. This opportunity is open to individuals with strong interpersonal skills and a passion for serving the diverse needs of others.

About The Opportunity
As a member of the Hanna team, the Intake Coordinator will provide empathetic and compassionate support and guidance to individuals and families seeking mental healthcare services within the local community.

The Intake Coordinator will work collaboratively with members of the mental health team to address and monitor the diverse needs of clients while aiding with obtaining mental health services and support.

In addition, the Intake Coordinator will:

  • Maintain a smooth and efficient admissions process
  • Obtains prior authorizations from MCOs on behalf of patients
  • Audit patient charts to ensure information is accurate and complete
  • Assist clients with offsite referrals and recommendations as required
  • Prepare written reports of assessment results and care requirements
  • Promptly respond to inbound phone inquiries related to mental health services
  • Perform patient assessments to determine appropriate treatment requirements
  • Document clinical assessments and oversee the facilitation of care on behalf of patients

Essential Skills & Qualifications
Hanna prides itself on providing an inclusive and supportive learning environment that meets the unique needs of its participants. Our success is built upon teamwork, integrity, and a genuine passion for serving our community.

To succeed in this role, Intake Coordinator candidates will:

  • Demonstrate a high level of attention to detail
  • Uphold the mission and values of the organization
  • Exhibit above-average verbal and written bilingual communication skills
  • Possess the ability to prioritize and make decisions independently
  • Demonstrate high-level critical thinking and crisis management skills
  • Bilingual in Spanish

About Hanna Boys Center
At Hanna, our guiding belief is that every young person deserves to have a pathway to a productive and rewarding life, rather than living as a victim of circumstance. We envision a world in which every individual grows up resilient and healthy, unshackled from the impact of adverse childhood experiences and emotional trauma.

Building on a 75-year heritage of educating and caring for trauma-impacted youth, Hanna is turning a page and embarking on an exciting new chapter. Our vision calls for more effectively leveraging our assets, expanding support to a broader population, and multiplying our impact in our community and beyond. Our focus is three- fold: creating a continuum of trauma-informed care for our students and Sonoma County, including mental health services for youth on campus and in the community; preparing students for independence and success in life, including transitional housing and education to-career pathways that connect them with opportunities; and building productive partnerships that will provide our community with access to transformational resources.

The investments we are making today will multiply Hanna’s impact and usher in a brighter future for thousands of young people and their families, whose lives will be transformed for the better by the Hanna experience.


  • Valid California driver’s license
  • Must clear background check for a Community Care Licensed facility, including physical,
    tb and drug test, COVID19 Vaccination and booster or medical/religious exemption.
  • Must successfully complete: Mandated Child Abuse Reporting, Ethical Standards, and
    Crossing Boundaries of Employee Conduct.
  • Must have valid Driver’s License and ability to be insured by Company policy.
  • COVID-19 vaccination and booster required or verified medical/religious exemption

Hanna is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.

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